max88 Terms & Conditions

01 Acceptance of Terms

By accessing, registering on, or using any part of the max88 platform available at max88.run (the "Platform"), you ("Player", "User", "you") agree to be legally bound by these Terms & Conditions ("Terms"), together with the max88 Privacy Policy and any additional rules, guidelines, or policies published on the Platform from time to time.

If you do not agree to these Terms in their entirety, you must immediately cease using the max88 Platform. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

These Terms constitute a legally binding agreement between you and max88 ("the Company", "we", "us", "our"). max88 reserves the right to modify these Terms at any time. Material changes will be communicated via the Platform or by email to your registered address.

02 Eligibility

To register and use the max88 Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age, in accordance with Philippine regulations governing online casino and sports betting activities.
• You must be a natural person and not a corporation, partnership, trust, or other legal entity.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or agent of max88 or any of its affiliated companies, game providers, or payment processors.
• You must not be subject to any self-exclusion order, whether imposed by max88 or any regulatory authority.
• You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction.

max88 reserves the right to request documentary proof of eligibility at any time, including but not limited to a government-issued photo identification card, proof of address, or proof of age. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending investigation.

By registering on max88, you represent and warrant that you meet all eligibility requirements set out in this section. Any misrepresentation of eligibility is a material breach of these Terms.

03 Account Registration

To access the full range of max88 services, you must create a registered account. The following conditions apply to account registration and maintenance:

• One Account Per Person: Each player is permitted to hold only one max88 account. The creation of multiple accounts by a single individual is strictly prohibited and constitutes a material breach of these Terms.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, mobile number, and email address. You are obligated to update your account information promptly if any details change.
• Account Security: You are solely responsible for maintaining the confidentiality of your max88 login credentials, including your username and password. You must not share your credentials with any third party. max88 will never request your password through any channel.
• Unauthorised Access: You must notify max88 immediately upon becoming aware of any unauthorised access to or use of your account. max88 shall not be liable for any losses arising from unauthorised account access where you have failed to take reasonable security precautions.
• Account Ownership: max88 accounts are non-transferable. You may not sell, transfer, or assign your account or any rights associated with it to any other person.

max88 reserves the right to refuse account registration to any applicant at its sole discretion, without obligation to provide a reason for such refusal.

04 Deposits & Withdrawals

All financial transactions on the max88 Platform are conducted in Philippine Peso (PHP / ₱). The following terms govern deposits and withdrawals:

• Accepted Payment Methods: max88 currently accepts deposits and processes withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. Accepted payment methods are subject to change without prior notice.
• Minimum Deposit: Minimum deposit amounts are displayed on the deposit page and may vary by payment method. max88 reserves the right to adjust minimum deposit thresholds at any time.
• Withdrawal Processing: Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to verification requirements. GCash and PayMaya withdrawals are typically processed within 15 minutes during normal operating conditions.
• Identity Verification: max88 may require identity verification (KYC) before processing withdrawal requests, particularly for first-time withdrawals or withdrawals exceeding specified thresholds. Required documents may include a government-issued ID and proof of payment method ownership.
• Funds Origin: You warrant that all funds deposited into your max88 account are from legitimate sources and are not proceeds of any unlawful activity. max88 complies with applicable anti-money laundering regulations.
• Dormant Accounts: Accounts with no login activity for a period of 12 consecutive months may be classified as dormant. max88 reserves the right to apply an administrative fee to dormant accounts in accordance with its dormant account policy.

max88 reserves the right to delay, withhold, or reverse any withdrawal where there is a reasonable suspicion of fraud, bonus abuse, or breach of these Terms, pending investigation.

05 Bonuses & Promotions

max88 offers various bonuses and promotional offers to eligible players. The following general terms apply to all max88 bonuses and promotions:

• All bonuses are subject to specific wagering requirements, which must be satisfied before any bonus-derived winnings can be withdrawn. Wagering requirements for each promotion are published on the relevant promotion page.
• Bonuses are credited to your account in the form of bonus funds, which are separate from your real-money balance. Bonus funds are used first in all wagering activity unless otherwise specified.
• max88 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, subject to any wagering requirements already in progress.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonuses through systematic wagering strategies, collusion, or the use of multiple accounts constitutes bonus abuse and will result in account suspension and forfeiture of bonus funds and associated winnings.
• Welcome bonuses and first-deposit bonuses are available to new players only and may be claimed once per household, IP address, device, or payment method.
• max88 reserves the right to verify the eligibility of any player claiming a bonus and to withhold bonus funds pending verification.

06 Betting Rules

The following general rules apply to all wagering activity on the max88 Platform:

• All bets are final once confirmed. max88 does not accept requests to cancel or amend confirmed bets except in circumstances where a manifest error has occurred.
• In the event of a manifest error in odds, game results, or payout calculations, max88 reserves the right to void affected bets and refund stakes to the relevant accounts.
• max88 reserves the right to impose maximum bet limits on any market, game, or player account at its sole discretion.
• Sports betting markets are subject to the specific rules published for each sport and competition. In the event of a conflict between general betting rules and sport-specific rules, the sport-specific rules shall prevail.
• Casino game outcomes are determined by certified random number generators (RNG) or live dealer procedures, as applicable. Game results are final and binding.
• max88 reserves the right to suspend or void any bet where there is evidence of match-fixing, irregular betting patterns, or any other form of sports integrity violation.

07 Prohibited Conduct

The following conduct is strictly prohibited on the max88 Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one account, or registering on behalf of another person without their knowledge and consent.
• Providing false, misleading, or fraudulent information during registration or at any point during your use of the Platform.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform, place bets, or exploit game mechanics.
• Engaging in any form of collusion, chip dumping, or coordinated play designed to gain an unfair advantage over other players or the Platform.
• Exploiting software bugs, glitches, or errors in the Platform's systems. Any such errors must be reported to max88 support immediately.
• Attempting to launder money or use the Platform for any unlawful financial activity.
• Harassing, threatening, or abusing max88 staff, support agents, or other players through any communication channel.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by applicable law.
• Circumventing any technical or geographic restrictions imposed by max88, including through the use of VPNs, proxies, or similar tools.

08 Intellectual Property

All content on the max88 Platform, including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout of the Platform, is the exclusive property of max88 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial recreational purposes. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from max88.
• Modify, adapt, translate, reverse-engineer, decompile, or disassemble any software or technology underlying the Platform.
• Use any max88 trademarks, logos, or brand elements in any manner without prior written authorisation.
• Frame or mirror any portion of the Platform on any other website or digital platform.

Any unauthorised use of max88 intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by max88 and its licensors.

09 Privacy & Data

max88 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

max88 implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no data transmission over the internet can be guaranteed to be completely secure, and max88 cannot warrant the absolute security of information transmitted to or from the Platform.

max88 will not sell your personal data to third parties for marketing purposes. Personal data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law or necessary for the provision of Platform services.

For full details on how max88 handles your personal data, your rights as a data subject, and how to exercise those rights, please refer to the max88 Privacy Policy.

10 Limitation of Liability

To the maximum extent permitted by applicable law, max88 and its directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to:

• Loss of funds resulting from unauthorised account access where you have failed to maintain adequate account security.
• Interruptions, delays, or errors in Platform availability due to technical issues, maintenance, or circumstances beyond max88's reasonable control.
• Losses arising from your reliance on any information, odds, or content published on the Platform.
• Any loss or damage arising from your breach of these Terms.

The Platform is provided on an "as is" and "as available" basis. max88 makes no warranties, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors or harmful components.

Nothing in these Terms shall limit max88's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

11 Account Suspension & Termination

max88 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms or any other max88 policy.
• Suspected fraudulent activity, money laundering, or any other unlawful conduct.
• Failure to satisfy identity verification or age verification requirements within a specified timeframe.
• Receipt of a self-exclusion request from the account holder.
• A court order, regulatory directive, or law enforcement request requiring account restriction or closure.
• Inactivity for a period exceeding 12 consecutive months.

Upon account closure, any real-money balance remaining in your account (net of any bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to identity verification and any applicable withdrawal processing times. max88 is not obligated to return bonus funds or bonus-derived winnings where the account has been closed due to a breach of these Terms.

You may request voluntary account closure at any time by contacting max88 support. Voluntary closure requests will be processed within a reasonable timeframe.

12 Responsible Gaming

max88 is committed to promoting responsible gaming and maintaining a safe, enjoyable environment for all players. The following responsible gaming tools and policies are in place:

• Age Restriction: max88 strictly enforces the 21+ age requirement. Players found to be under 21 years of age will have their accounts immediately closed and any deposits refunded.
• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts. Limit reductions take effect immediately; limit increases are subject to a cooling-off period.
• Session Time Controls: Players may set session time reminders and maximum session duration limits to help manage their gaming time.
• Self-Exclusion: Players who wish to take a break from gambling may request a self-exclusion period of 30 days, 90 days, 180 days, or permanent exclusion. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Players may enable periodic on-screen reminders displaying their session duration and net wagering activity.

If you believe that gambling is negatively affecting your finances, relationships, or mental health, we strongly encourage you to use the self-exclusion tools available on max88 and to seek professional support. max88 supports responsible gaming and the wellbeing of all its players.

For more information on responsible gaming resources available in the Philippines, please visit the max88 Responsible Gaming page.

13 Amendments to These Terms

max88 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, max88 will provide reasonable notice via the Platform or by email to your registered address prior to the changes taking effect.

Your continued use of the max88 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure in accordance with Section 11.

The date of the most recent revision to these Terms is displayed at the top of this page. We recommend that you review these Terms periodically to stay informed of any changes.

14 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the max88 Platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. Disputes that cannot be resolved through negotiation within 30 days may be referred to binding arbitration or the competent courts of the Philippines, as applicable.

Nothing in this section shall prevent max88 from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its legitimate interests.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the max88 support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the max88 Platform
• Support Hours: 8:00 AM – 12:00 MN Philippine Standard Time (PHT)

max88 aims to acknowledge all written enquiries within 24 hours and to resolve complaints within 5 business days. For complex matters, resolution may take longer, and max88 will keep you informed of progress throughout the process.